Privacy Policy
Premier Catering and Food Service 1872 West Parkway Blvd, South Salt Lake, UT 84119 Phone: (801) 327-8763 | Email: events@premiercateringfoodservice.com Website: www.premiercateringfoodservice.com Effective Date: April 16, 2026 | Last Updated: April 16, 2026 1. Introduction Premier Catering and Food Service ("we," "our," or "us") is committed to protecting the privacy and personal information of our customers, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place a catering order, or engage our food service programs. By using our website or services, you agree to the terms of this Privacy Policy. 2. Information We Collect 2.1 Information You Provide Directly When you place an order, make a booking, or contact us, we may collect: •Full name, phone number, email address, and mailing/event address •Event details including date, location, number of guests, and special requests •Payment information (processed securely through Wix Payments — we do not store full card numbers) •Dietary restrictions, food allergies, or special dietary needs you disclose •Business or organization name (for school, daycare, or corporate accounts) •Communications you send us via email, phone, or contact forms 2.2 Information Collected Automatically When you visit our website, we automatically collect: •IP address and browser type •Pages visited and time spent on our site •Device type and referring website or search terms •Cookies and similar tracking technologies (see Section 7) 2.3 Food Allergy and Dietary Information Food allergy and dietary restriction information is used solely to prepare safe meals for your event. We do not share this information with third parties except as necessary to fulfill your order. Premier Catering and Food Service is not liable for undisclosed allergies or dietary restrictions. 3. How We Use Your Information We use the information we collect to: •Process and fulfill your catering orders and bookings •Communicate with you about your order, event, or inquiry •Send order confirmations, invoices, and receipts •Coordinate delivery, pickup, and on-site service logistics •Comply with food safety regulations and maintain records required by law •Process payments and prevent fraudulent transactions •Improve our website, menu offerings, and overall service quality •Fulfill obligations under USDA meal program contracts (school and daycare accounts) 4. Food Safety and Regulatory Compliance As a licensed food service provider in Utah, Premier Catering and Food Service is subject to applicable food safety laws administered by the Utah Department of Agriculture and Food and the Salt Lake County Health Department. We may retain certain records related to food preparation and distribution for compliance and inspection purposes. In the event of a food safety incident or recall, we may be required by law to disclose relevant customer and order information to health authorities. 5. How We Share Your Information We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances: 5.1 Service Providers We work with trusted third-party providers including Wix.com (website hosting and online ordering) and payment processors. These providers are contractually obligated to protect your information. 5.2 Legal Requirements We may disclose your information when required by law, court order, or government regulation. 5.3 Business Transfers In the event of a merger or acquisition, your information may be transferred as part of that transaction. We will notify you prior to any such transfer. 6. Marketing Communications We may send promotional emails or texts only if you have opted in. You may opt out at any time by clicking unsubscribe in any email, replying STOP to any text, or contacting us at events@premiercateringfoodservice.com. 7. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can control cookies through your browser settings, though disabling them may affect the online ordering system. 8. Data Security We implement reasonable administrative, technical, and physical security measures to protect your information. Our ordering and payment systems use industry-standard SSL encryption. However, no method of internet transmission is 100% secure. 9. Data Retention •Order and transaction records: Minimum 7 years for tax and accounting purposes •Food safety and preparation records: As required by Utah food service regulations •USDA meal program records: Minimum 3 years as required by federal regulations •Marketing preferences: Until you opt out or request deletion 10. Children's Privacy Our website is not directed to children under 13 and we do not knowingly collect personal information from children under 13. Our school and daycare meal programs collect only the minimum information necessary to administer USDA-compliant meal services. 11. Your Privacy Rights You may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at: Premier Catering and Food Service 1872 West Parkway Blvd, South Salt Lake, UT 84119 Email: events@premiercateringfoodservice.com Phone: (801) 327-8763 12. Utah Consumer Privacy Act (UCPA) If you are a Utah resident, you may have additional rights under the UCPA effective December 31, 2023, including the right to know what data we collect, access and delete your data, and opt out of data sales. We do not sell personal data. We will respond to verified requests within 45 days. 13. Changes to This Privacy Policy We may update this policy from time to time. When we make material changes, we will update the "Last Updated" date and notify you where appropriate. Your continued use of our services constitutes acceptance of the updated policy. 14. Contact Us Questions about this Privacy Policy? Contact us at events@premiercateringfoodservice.com or call (801) 327-8763.